Frequently Asked Questions
Why Emona?
Our mission is to empower parents, educators, and therapists to create personalized social stories in minutes that support children's emotional and social well-being and growth. Trust, safety, and inclusivity are foundational to everything we do—ensuring every story delivers support with accuracy, empathy, and care across classrooms, counseling, and home settings.
How does Emona use AI safely and responsibly?
Emona is designed with safety and trust at its core. Emona AI model is purpose-built and trained to support social-emotional learning, behavior modeling, and decision-making with accurate, age-appropriate, and respectful content. Emona AI uses carefully tuned parameters, relevance scoring, and content filters to minimize hallucinations and ensure helpful, verified responses. Our goal is to make every interaction safe, predictable, and supportive.
Can I trust Emona with my child’s data?
Yes. Emona was designed with a privacy-first approach. All user data is encrypted and securely stored. We do not share data with third parties or use it for unintended purposes. Emona is fully Children’s Online Privacy Protection Act (COPPA)-compliant, and built to protect the privacy of children under 13. Our platform supports emotional skill-building in line with California’s Transformative Social and Emotional Learning (SEL) framework and the Collaborative for Academic, Social, and Emotional Learning (CASEL)’s five core competencies: self-awareness, self-management, social awareness, relationship skills, and responsible decision-making.
How do I create a social story?
Simply type or say your prompt. You can include specific details like favorite colors, toys, people, pets and reflect a specific situation. In under a minute, Emona will generate a complete social story that you can view and scroll through pane by pane.
How many stories can I create?
Free Plan:
- Create up to 3 free social stories per month
- Save and share your social stories
- Access unlimited stories from the public social story library

Premium Plan:
- Create unlimited number of social stories
- Save, share, download and print your stories
- Access unlimited stories from the public social story

Group Plan:
- All Premium features included
- Up to 5 user logins
- Share social stories with patients or students
- Save, share, download and print your stories
- Access unlimited stories from the public social story
What social stories can I create?
Almost anything. Emona is designed to support a wide range of needs—from navigating social situations, addressing behaviour, managing daily routines to creating instruction manuals or step by step guides. It's flexible for both children and adults.
Can I use Emona to teach about the birds and bees?
Yes, with care and supervision, Emona can be used to create simple, respectful introductory stories about bodies, changes, or relationships—but it's best done by an adult who understands the learner’s needs and is mindful of content boundaries. To ensure privacy and safety, such stories can only be created under the Premium plan and cannot be shared to the public story library.
Can I save my stories?
Yes. All your created social stories are saved under “My Stories”, where you can access and revisit them anytime.
Can I share my stories?
Yes. All plans support sharing of social stories. Simply click the share icon to send stories via text, email, or other messaging apps.
Can I print my stories?
Only the Premium and the Group plan allow you to print your social stories. They are available as a PDF, making it easy to print and use offline.
Do you support languages other than English?
Absolutely! Emona can display stories in English, Spanish, French, Italian, German, Portuguese, Japanese, and Mandarin Chinese. If there's another language you'd like to see supported, simply contact us.
I want to share feedback. How can I do that?
We’d love to hear from you. Just contact us via the website to share your thoughts or suggestions.
Is Emona available as an app?
Not yet, but we’re working on it! Stay tuned for future updates.
How do I cancel my subscription?
You can manage or cancel your subscription anytime through your Stripe billing portal.
What makes Emona different?
It is the specialized design that allows users to easily customize social stories by typing or dictating detailed descriptions, including characters, objects, favorite colors, and terms of endearment—creating personalized content in seconds. Emona AI also gives you full control to view, edit, export, or delete your stories anytime, with the option to share them publicly or keep them private for ongoing use.